CRJ Appliance Maintenance – Terms & Conditions
1. Agreement
These Terms & Conditions apply to all services provided by CRJ Appliance Maintenance (“the Company”). By requesting, booking, authorising, or allowing services to commence, the customer (“the Client”) agrees to be bound by these Terms & Conditions.
2. Services
Services include appliance servicing, repairs, disconnection, installation, and removal. The Company may cease or refuse work where conditions are unsafe, unsuitable, or not as described.
3. Appliance Removal & Property Damage
The Client acknowledges that appliance servicing, installation, or removal carries inherent risks. The Company is not liable for damage to property or appliances arising from:
- Pre-existing damage, wear and tear, or deterioration
- Hidden, concealed, or latent defects
- Appliance age, corrosion, or structural failure
- Restricted access, confined spaces, or fragile surroundings
- Prior installation methods or non-compliant workmanship by others
This includes, without limitation, damage to floors, walls, cabinetry, fixtures, plumbing, electrical connections, and surrounding structures.
Liability shall only arise where damage is directly caused by proven negligence of the Company.
4. Condition Disclosure
The Client must disclose all known faults, access restrictions, fragile surfaces, or prior damage before work commences. Failure to disclose releases the Company from liability for resulting damage or delays.
5. Access & Safety
The Client must provide clear, safe, and unobstructed access. The Company accepts no liability for delays or damage caused by unsafe or restricted site conditions and may stop work immediately if safety is compromised.
6. Parts & Materials
All parts remain the property of the Company until paid for in full. Removed or replaced parts may be retained or disposed of unless otherwise agreed in writing.
7. Payment
Payment is due immediately upon completion of services unless otherwise agreed. The Company reserves the right to charge additional fees for late payment, call-outs, or debt recovery.
8. Cancellations & Missed Appointments
Late cancellations or failure to provide access may result in a cancellation or call-out fee.
9. Warranties
Any warranty applies only to the specific work performed and excludes faults arising from misuse, normal wear and tear, manufacturer defects, or unrelated components.
10. Limitation of Liability
To the fullest extent permitted by law, the Company’s total liability is limited to the amount paid for the service. The Company is not liable for indirect, consequential, or economic loss.
11. Acceptance
Authorising work, signing documentation, making payment, or allowing services to commence constitutes acceptance of these Terms & Conditions